Entries by Elizabeth

, , ,

Your Customer Wants a Refund – Now What? 4 Ways to Turn Customer Chargebacks into Future Sales

Customer chargebacks send a signal that something didn’t go quite right. What you learn from failed transactions could help you turn today’s chargebacks into tomorrow’s sales, depending on how you respond. Customer Chargebacks Shouldn’t Be the End of the Story No retail or wholesale distributor looks forward to customer refund requests; however, momentary customer dissatisfaction […]